Corona Virus (COVID-19) – All Our Clinics Are Currently Suspended

Last updated 24th March 2020

All Our Clinics Are Currently Suspended 

It is with a heavy heart that following government guidance our clinics are currently suspended for face-to-face consultations but continue to accept referrals and instructions. Assessments for rehabilitation and expert witness reports will be conducted via video link. ​

​We will soon be publishing new information about how we can support our patients thorough online consultations. Please check back soon.

Covid-19 Government Advice >

Last updated 17th March 2020

In January this year we published a blog about the importance of proper hand washing and hygiene procedures during your skin camouflage practical and scar therapy session. You can read our blog below.

Expert, clean, safe & comfortable >

Little did we know then just how important this is… effective hand washing is key to minimising the risk of contracting or spreading coronavirus.
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We want you to know that we practice the highest standards of hand hygiene and equipment decontamination. Whether you are attending 10 Harley Street, The Broad Street Practice in Stamford or one of our clinics based at BMI The Duchy Hospital Harrogate, BMI Woodlands Hospital Darlington or BMI Sandringham Hospital Kings Lynn, you can be assured that all necessary precautions are being taken for patients and staff to minimise the risk of contracting coronavirus. 
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What to do before your appointment
Please consider the latest guidance regarding signs and symptoms to look out for ahead of your appointment.

NHS Advice >

If you have recently returned from any of the counties most affected by conoravirus or if you, or a member of your immediate household are unwell and are experiencing a new and persistent cough and have a high temperature, you should not attend your appointment and must follow the latest guidance on isolation at home. 

Isolation at home >

​If you need to postpone please try to give us as much notice as you can. We will be happy to reschedule your session for a time when things are better. You will find details of how best to contact us on your appointment letter.
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When you arrive for your appointment
When you arrive at any of our clinics you will be asked a few simple questions about recent travel and any current health concerns.  You will also be asked to either wash and dry your hands thoroughly or will be offered hand sanitizer which you should spread over your hands back and front and between your fingers just as if you were washing your hands.

We may wear a surgical mask and visor during your treatment depending on individual circumstances and the area of your body to be treated. Do not be alarmed by this, it is merely a precaution for the protection of you and the person providing your care. We will not be wearing gloves as they prevent us from providing your treatment but be assured thorough hand washing before and after your treatment is effective.
We look forward to a time when coronavirus is behind us all, but in the meantime, with a few simple precautions, we can continue to offer skin camouflage and scar therapy to those who need us.

Take care and best wishes,
Vanessa.