Expert, Clean, Safe and Comfortable – it’s okay to ask!

The importance of expert touch and being sensitive to your needs when providing skin camouflage and scar therapy goes without saying. What should not go unsaid is that you have the right to be treated by a healthcare professional who practices proper hand hygiene and that your treatment is provided in a clean, safe, and comfortable environment. We will not compromise our standards.

Depending on the life experiences that have brought you to seek our help, we understand that you may well feel apprehensive of hospital or similar environments. That said, we think it is vitally important that, while we do not wish to be over clinical in our approach we will always ensure that we look after you in a clean, safe environment whilst adhering to our professional bodies best practice.

All Skin Camouflage Services consultations and treatments are provided in professional, friendly clinical locations. We currently consult at three BMI Hospitals, all of which are regulated by the Care Quality Commission and were awarded a rating of ‘Good’ in their most recent assessments. All areas of the hospitals are part of the quality and standards programme which includes regular audits of environmental cleanliness and hand washing efficacy. You will see our hygiene protocols and local hand washing practices throughout your skin camouflage and scar therapy treatments. The Bare Below the Elbow Policy is always strictly adhered to.

When you make an appointment for any of our skin camouflage services at any of our BMI Hospitals locations, 10 Harley Street, or at The Broad Street Practice you can be assured of first-class standards and a warm welcome from the Reception teams. If you have any concerns about your comfort and ability to manage the duration of your appointment you will be pleased to see that all the medical couches are hydraulic with supporting aids: cushions, pillows, rolls and wedges if required and plenty of space to be able to walk around if you feel the need to have a break. It is very important to us that your skin camouflage treatment and scar management services can be provided in comfort and at a pace you feel comfortable with.

If there is anything, you’re unsure about - hand hygiene, facilities, or equipment to support you during your treatment just say… it’s okay to ask!